Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

At Get Lit Seattle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website getlitseattle.com, make a purchase, or sign up for our email and SMS marketing programs.

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1. Information We Collect

We may collect personal information when you:

    •    Place an order through our website

    •    Sign up for our email or SMS list

    •    Contact us via our website, email, or social media

    •    Participate in a candle-making class or event

    •    Browse or interact with our website

This may include:

    •    Name, email address, phone number, billing and shipping addresses

    •    Payment details (processed securely through our payment providers)

    •    Information collected automatically such as your IP address, browser type, and site usage (via cookies and analytics tools)

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2. How We Use Your Information

We use your information to:

    •    Process and ship orders

    •    Communicate order updates or confirmations

    •    Send marketing messages and special offers (if you’ve opted in)

    •    Respond to inquiries or customer service requests

    •    Improve website performance and product offerings

We never sell your personal information.

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3. SMS Marketing & Communication

If you opt in to receive text (SMS) messages from Get Lit Seattle, we may use your phone number to send:

    •    Order updates

    •    Abandoned cart reminders

    •    Exclusive offers and promotions

You can opt out of SMS messages at any time by replying STOP to a text message or contacting us at getlitseattlecandles@gmail.com.

Example Text Compliance:

Get Lit Seattle’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Third-Party Data Sharing Clause:

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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4. Cookies & Abandoned Cart Tracking

Our site uses cookies and similar tracking technologies to:

    •    Keep items in your shopping cart

    •    Detect when a cart has been abandoned

    •    Personalize your shopping experience

    •    Improve marketing performance

You can disable cookies in your browser settings, but this may affect site functionality.

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5. Data Sharing

We only share your information with trusted third parties who help us operate our business, such as:

    •    WooCommerce (for online store management)

    •    Stripe, PayPal, or Square (for payment processing)

    •    Klaviyo (for email and SMS marketing)

    •    Shipping carriers (USPS, UPS, FedEx)

These partners are required to keep your data secure and use it only for the purpose of providing services to Get Lit Seattle.

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6. Location Tracking & Location-Based Services

If you enable location-based services (for example, local event suggestions or nearby class listings), our website may collect location data via your device. This information is used only to enhance your experience and is never sold or shared with third parties.

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7. Data Security

We use SSL encryption and secure servers to protect your data. While we take reasonable steps to ensure security, no method of internet transmission is completely risk-free.

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8. Your Rights

You may:

    •    Opt out of emails or texts at any time

    •    Request access to or deletion of your personal information

    •    Update or correct your contact information

Contact us at getlitseattlecandles@gmail.com to make any such requests.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with a new “Effective Date.”

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Contact Us

Get Lit Seattle

📧 getlitseattlecandles@gmail.com

📍 Seattle, Washington